Brand24

AI media monitoring tool — track brand mentions across social media, news and the web in real time.

🤖 Marketing & SEO
4.5 Rating
🏢 Brand24

📋 About Brand24

Brand24 is a professional social media monitoring and brand intelligence platform launched in 2011 by the Polish company Brand24, founded by Michał Sadowski. You can use it to track mentions of your brand, competitors, or any keyword across the internet in real time. The tool was built to give businesses of all sizes the kind of media monitoring capabilities that were once reserved only for large enterprises with expensive PR agencies.

The technology behind Brand24 relies on AI-powered data collection that continuously crawls millions of online sources including social media platforms, news sites, blogs, forums, podcasts, and review sites. You can receive instant alerts whenever your specified keywords appear anywhere across the web, ensuring you never miss a critical mention. The platform uses natural language processing to analyze the sentiment of each mention, categorizing conversations as positive, negative, or neutral so you can quickly gauge public perception at a glance.

Among Brand24's most valuable features, the AI-powered Sentiment Analysis stands out by automatically scoring the emotional tone of mentions and helping you identify PR crises before they escalate. The Mention Analytics dashboard gives you detailed volume charts, reach metrics, and share-of-voice comparisons so you can benchmark your brand against competitors with real data. The Storm Alerts feature is particularly useful, sending you immediate notifications when there is a sudden spike in mentions, which often signals a viral moment or a brewing reputation crisis that demands your attention.

Brand24 offers four pricing tiers designed to suit different user types. The Individual plan starts at around $79 per month and suits freelancers or solo entrepreneurs monitoring a single brand. The Team plan at approximately $149 per month works well for small businesses, while the Pro plan at around $199 per month is ideal for growing agencies managing multiple clients. The Enterprise plan at $399 per month offers the highest data limits, dedicated support, and advanced reporting that large organizations and enterprise marketing teams require.

In 2026, Brand24 is trusted by over 4,000 brands worldwide including names like IKEA, Intel, and H&M, demonstrating its credibility across industries. You can use it whether you are a startup protecting your early reputation or a Fortune 500 company managing complex global communications. Marketing teams, PR professionals, and social media managers rely on it daily to respond faster to customer feedback, identify influencer opportunities, and measure the real-world impact of their campaigns with quantifiable reach and engagement data.

⚡ Key Features

Brand24 monitors millions of online sources in real-time to track brand mentions instantly.
The AI-powered sentiment analysis automatically categorizes mentions as positive, negative, or neutral for deeper insights.
Users receive instant alerts whenever their brand, product, or competitor is mentioned across the web.
The influencer score feature identifies the most influential voices discussing your brand to prioritize engagement.
Comprehensive analytics dashboards display reach, engagement, and mention trends in easy-to-read visual reports.
Brand24 tracks mentions across social media, news sites, blogs, forums, and podcasts simultaneously for full coverage.
The comparison feature lets users benchmark their brand presence against competitors to identify market opportunities.
Automated PDF and email reports allow teams to share media monitoring insights with stakeholders effortlessly.

🎯 Popular Use Cases

🔍
Brand Reputation Monitoring
PR managers use Brand24 to track mentions of their company across social media, news, blogs, and forums in real time. They can quickly respond to negative sentiment before it escalates into a full-blown PR crisis.
📝
Competitor Analysis
Marketing strategists monitor competitor brand mentions and sentiment trends using Brand24's comparison dashboards. This helps them identify gaps in competitor strategies and position their own brand more effectively.
📊
Campaign Performance Tracking
Digital marketing teams use Brand24 to measure the reach and sentiment of specific hashtags and campaign keywords across the web. They get quantifiable data on share of voice and engagement to report ROI to stakeholders.
🎓
Influencer Identification
Brand managers and agencies use Brand24 to discover top influencers who are already organically mentioning their brand or industry. This allows them to build authentic partnerships with people who have proven audience resonance.
💼
Customer Insights & Product Feedback
Product teams at SaaS and e-commerce companies use Brand24 to collect unsolicited customer feedback shared publicly online. They surface recurring pain points and feature requests without running formal surveys.

💬 Frequently Asked Questions

Is Brand24 free to use?
Brand24 does not offer a permanent free plan, but it provides a 14-day free trial with no credit card required. Paid plans start at $99 per month for the Individual plan, with the Team plan at $179/month, the Pro plan at $249/month, and the Enterprise plan at $499/month when billed monthly. Annual billing offers a discount of approximately 17-20%.
How does Brand24 compare to ChatGPT?
Brand24 is a specialized media monitoring and social listening tool, while ChatGPT is a general-purpose conversational AI language model. Brand24 actively crawls and indexes millions of online sources in real time to track brand mentions and analyze sentiment, which ChatGPT cannot do. Brand24 is purpose-built for marketing and PR professionals, whereas ChatGPT is used for content generation, coding, and general Q&A.
What can I do with Brand24?
Brand24 lets you monitor mentions of any keyword—such as your brand name, product, or competitor—across social media platforms, news sites, blogs, forums, podcasts, and more. You can analyze sentiment (positive, negative, neutral), measure share of voice, identify influencers, set up real-time alerts, and generate AI-powered reports. It also provides metrics like reach, engagement, and AVE (Advertising Value Equivalent).
Is Brand24 safe and private?
Brand24 only monitors publicly available online content and does not access private messages or non-public social media posts. The platform is GDPR-compliant and uses secure HTTPS connections to protect user account data. Sensitive project keywords and account information are protected under their standard privacy policy, and data is not sold to third parties.
How do I get started with Brand24?
Visit brand24.com and sign up for the 14-day free trial without entering credit card details. After creating an account, set up your first monitoring project by entering a keyword such as your brand name, and Brand24 will immediately begin collecting mentions from across the web. You can customize sources, set up email or Slack alerts, and explore the dashboard to start analyzing results within minutes.
What are the limitations of Brand24?
Brand24's lower-tier plans limit the number of keywords you can monitor simultaneously and cap the volume of mentions tracked per month, which can be restrictive for large enterprises or agencies managing multiple brands. Historical data access is limited, with most plans offering only 12 months of mention history, so deep historical analysis is constrained. Additionally, coverage of some regional languages and niche platforms may be less comprehensive compared to enterprise-tier competitors like Brandwatch.

👤 About the Founder

Michał Sadowski
Michał Sadowski
CEO & Founder · Brand24
Michał Sadowski is a Polish entrepreneur and tech visionary who has been building software products since the early 2000s. He founded Brand24 in 2010 with a mission to democratize media monitoring and make it accessible to businesses of all sizes. Frustrated that robust brand tracking tools were only available to large enterprises, he built Brand24 to empower startups and SMBs with the same competitive intelligence capabilities.

⭐ User Reviews

★★★★★
Brand24's real-time mention alerts saved us during a product launch by flagging a wave of negative Twitter comments within minutes, allowing our team to respond before it spread. The sentiment analysis and influencer scoring features have become a daily part of my workflow.
SK
Sarah K.
Content Manager
2025-11-15
★★★★★
I used Brand24 to monitor mentions of our open-source library across GitHub discussions, Reddit, and tech blogs, and the breadth of sources covered was impressive. The AI-generated summary reports are genuinely useful, though I wish the API access was available on lower-tier plans.
JT
James T.
Software Engineer
2025-10-20
★★★★★
The share of voice metric and competitor comparison feature in Brand24 gave our team clear, data-backed justification for shifting our content strategy mid-quarter. The PDF report export functionality makes it very easy to present insights to C-suite stakeholders without manual formatting.
PM
Priya M.
Marketing Director
2025-09-10
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brand24.com
Brand24
AI media monitoring tool — track brand mentions across social media, news and the web in real time.
📤 Share This Tool
ℹ️ Quick Info
CategoryMarketing & SEO
DeveloperBrand24
PlatformWeb, iOS, Android
AccessPaid
Rating⭐ 4.5/5
Launched2011
🏷️ Tags
Marketing & SEOPaidBrand24AI

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